If you purchase your device on “www.tracknerd.io”, and if you return your device within the 14 calendar
days from your date of receipt of the Device (the “Trial Return Period”), then, subject to your
compliance with the Terms of Service of this Section, you will receive 100% of your original purchase
price for the Device. During the Trial Return Period, your return may be for any reason.
To
be eligible for a refund, a Device must be in substantially new condition, and the return must be
post-marked (or otherwise delivered to the relevant carrier or received by us) by the 14th day after
the date of your receipt of the Device. Refunds will not be issued for Devices that have been damaged
or altered in any way, including by affixing adhesive or other items to the Device. For all returns,
including returns within the Trial Return Period, you will be responsible for the shipping costs back
to our office.
Refunds will be issued for the purchase price of the Device only; refunds will
not be issued for activation fees, subscription payments, original shipping fees, or any other fees or
costs whatsoever.
The information on Services we provide or refer you to during the sales
transaction; the terms in the rate plan describing your plan and Services; and pertinent provisions on
our website or in our product packaging. Our Services are subject to our business policies, practices
and procedures (“Policies”) including, but not limited to, our Privacy Policy available on our
website. You agree to all of our Policies when you use our Services. Our Policies are subject to
change at any time with or without notice.
You can terminate a Service at any time in the manner described above in “Term Commitments”.
In our Terms of Service policy. You are responsible for all charges billed or incurred prior to the
end of the calendar month in which a valid Discontinuation Notice occurs. If a Service is terminated
before the end of a calendar month, we will not prorate charges to the date of termination and you
will not receive a credit or refund for any unused Service.
We may interrupt or terminate a Service without notice:
1.
for any conduct that we believe violates this Agreement,
2. if
you exceed an Account Usage Limit (“AUL”),
3. if you behave
in an abusive, derogatory, or similarly unreasonable manner with any of our representatives,
4. if we discover that you are underage,
5. if you fail to make all required payments when due,
6. if we have reasonable cause to believe that your Device is being used for an
unlawful purpose or in a way that
a. is
harmful to, interferes with, or may adversely affect our provision of the Service,
b. interferes with the use or enjoyment of Services received
by others,
c. infringes intellectual
property rights,
d.
results in the publication of threatening or offensive material, or
e. constitutes a security risk or a violation of privacy,
7. if you provided inaccurate credit information,
8. if
we believe your credit has deteriorated and you refuse to pay any requested advance payment or
deposit,
9. if you modify a Device from its
manufacturer specifications or alter it in any way that mechanically is not intended by this
Agreement, such as unauthorized removal
of the SIM card, or
10. if we believe the action
protects our interests or any customer’s interests.
We may revise these terms of use at any time by amending this page. You are expected to
check this page from time to time to take notice of any changes we made, as they are binding on you.
Some of the provisions contained in these terms of use may also be superseded by provisions or notices
published elsewhere on our site.
If you have any concerns about material which appears on our site, please email to “support@tracknerd.io.”
Thank
you for visiting our site.